Privacy Policy
Overview
This Privacy Policy explains how Ripe Lead, Inc. ("Ripe Lead", "we") collects, uses, and protects information when you use our missed-call autoresponder service. This is a template and should be reviewed by legal counsel before launch.
Information we collect
Account data you provide (name, email, business details), the phone numbers and call/message metadata processed to deliver auto-replies, and usage data generated as you use the dashboard. We do not sell your personal information.
How we use information
To provide the service — answering missed calls, sending SMS/WhatsApp replies, booking links, and review requests — to operate billing, provide support, and improve reliability. Message content is processed solely to deliver your automations.
Messaging & consent
Outbound SMS is sent in line with TCPA and carrier A2P 10DLC requirements. You are responsible for ensuring you have a lawful basis to message the contacts you reach through the service.
Data sharing
We share data only with processors that power the service (e.g. telephony and payment providers) under contract, and when required by law. We never use your call data to train models.
Data retention & security
Data is encrypted in transit and at rest and retained only as long as needed to provide the service or meet legal obligations. You can request export or deletion at any time.
Your rights
Depending on your location you may have rights to access, correct, export, or delete your data. Contact us to exercise them.
Contact
Questions about this policy? Email privacy@ripelead.com.